Frequently asked questions
Questions about FT4AAnswers about the football software and your membership
Can’t get it installed, can’t find your licence code, or not sure which package you need? You’ll find the answers here. Most questions come with a short video, so you can see it straight away.
Questions about the software
How do I get a trial version of the software?
Go to the pricing page and click Start your free trial. You can then use the software free for 7 days.
How do I install the software on a Windows computer?
Download the installation file (FT4A-Setup.exe) and double-click it. If Windows shows a security warning, click More info and then Run anyway. The first time you start it, you choose your language.
How do I install the software on a Mac?
Download the zip file for your Mac (Apple chip or Intel) and double-click it. Drag FT4A to the Applications folder. You can then delete the zip file.
My trial has ended. What now?
Choose a package on the pricing page. After payment you receive your licence and can carry on working.
How do I activate the software?
After payment you receive your licence code by email. Start the software with an internet connection, enter the code and activate.
How do I update the software?
Download the latest version from the website, run the installation file and restart the software. Then check the version number.
Questions about the membership
How do I become a member?
Choose a package on the pricing page and click Order now. If you don't have an account yet, you first create one for free. Then you check out and your membership is active straight away.
What do I do after paying for an offline package?
You receive your licence code by email. Download and install the software and activate it with your code.
What do I do after paying for an online package?
After payment your membership is active straight away. Log in to use the online software and the drills database. In My account you can see until when.
Where can I find information about my membership?
Log in and open My account. There you'll see your details and your drills.
Questions about the website
I can't log in. How do I reset my password?
On the login page, click Forgot your password?, enter your email address and follow the link in the email.
How do I add a drill to the members' database?
- Create your drill in the FT4A software and save it as an FT4A file.
- Log in and go to Add a drill.
- Fill in the title, category and description and choose your file.
When will my drill appear online?
Straight away. As soon as you submit the drill, it appears in the member drills. In My account you can see all your drills.
Can't find your question?
Send us a message or a WhatsApp. We'll reply as soon as we can.